Terms And Conditions

Terms and Conditions

Effective Date: April 17, 2025

Welcome to PlyBasket. By accessing or using our website www.plybasket.com and purchasing our products or services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Definitions

  • "PlyBasket" refers to the e-commerce platform operated by [Your Company Name], located in Hyderabad, Telangana, India.

  • "User" refers to any individual or entity accessing or using the PlyBasket website.

  • "Products" refer to the materials and accessories for home and office furniture construction available for purchase on PlyBasket.

2. Eligibility

Users must be at least 18 years old and capable of entering into a legally binding contract under Indian law.​

3. Account Registration

Users may be required to register an account to access certain features. Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.​

4. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We accept payment through various methods, including credit/debit cards, net banking, and UPI.

  • Payment must be made in full at the time of order placement.​

6. Order Acceptance and Cancellation

  • We reserve the right to refuse or cancel any order at our discretion.

  • Users may cancel orders within 24 hours of placement for standard products and within 12 hours for customized products.

  • Cancellation requests after the specified window may incur a cancellation fee.

7. Shipping and Delivery

  • We offer shipping services within India.

  • Shipping charges are calculated based on the weight, dimensions, and destination of the order.

  • Estimated delivery times are provided at the time of order placement but are not guaranteed.​

8. Returns and Refunds

  • Users may return products within 7 days of delivery if the product is defective, damaged, or not as described.

  • Return shipping costs for such cases will be borne by PlyBasket.

  • For returns due to other reasons, users are responsible for return shipping costs.

  • Refunds will be processed within 7-10 business days upon receipt and inspection of the returned product.​

9. Exchange Policy

  • Exchanges are subject to product availability.

  • Users must bear the delivery charges for exchanging products, including shipping from the user's location to the vendor and from the vendor to the user's location.​

10. Intellectual Property

All content on the PlyBasket website, including text, graphics, logos, images, and software, is the property of PlyBasket or its content suppliers and is protected by Indian intellectual property laws.​

11. Limitation of Liability

PlyBasket shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.​

12. Indemnification

Users agree to indemnify and hold harmless PlyBasket and its affiliates from any claims, damages, losses, liabilities, and expenses arising from their use of the website or violation of these terms.​

13. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.​

14. Changes to Terms and Conditions

PlyBasket reserves the right to modify these terms at any time. Changes will be effective upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.​

15. Contact Information

For any questions or concerns regarding these terms, please contact:

PlyBasket Customer Support
Email: support@plybasket.com
Phone: +917888 5888 75
Address: [105, paramount complex, Goshamahal, Hyderabad]


Note: This Terms and Conditions document is a general template and may need to be customized to fit the specific practices and legal requirements of PlyBasket. It's advisable to consult with a legal professional to ensure full compliance with applicable laws and regulations.